SHIPPING
Enjoy Free Standard Shipping Across Europe
We offer fast and secure shipping (2 to 4 business days for Metropolitan France and 2 to 8 business days for other destinations). Delivery times are estimated from the moment your order is shipped.
An express shipping option is available, with fees applied for orders under €500, while orders over this amount qualify for free shipping.
In addition to the European Union, we also ship to the following countries and territories:
Andorra, Vatican City, Gibraltar, Monaco, United Kingdom, and Switzerland.
Any applicable taxes and customs duties are the responsibility of the customer.
For delivery requests to other countries, please contact our customer service at contact@impulseeparis.com.
RETURN POLICY
You have 14 days from the date of receiving your product to exercise your right of withdrawal and request a refund.
Only non-personalized items are eligible for this return policy.
We recommend completing the withdrawal form and following our return and refund procedure.
Items must be returned in their original packaging, complete (boxes, certificate of authenticity, accessories, protective materials, tags, booklets, etc.) and must be accompanied by:
The duly completed withdrawal form,
A copy of the invoice.
Returns are free of charge for Metropolitan France (including Corsica).
EXCHANGE POLICY
You have 30 days from the date of receiving the product to request an exchange. Exchanges are limited to the size or color of the same item.
No exchange will be accepted for different items.
Only new, unworn, and non-personalized items are eligible for exchange.
We recommend following our return and refund policy to process your exchange request.
Return shipping remains free for Metropolitan France (including Corsica).