Version of 02/09/2024


IMPULSEE PARIS protects your personal data and attaches particular importance to their confidentiality and integrity. We invite you to read:
• our personal data protection policy,
• our cookies policy.

This policy describes how IMPULSEE PARIS, a simplified joint stock company with registered office at 50 Avenue des Champs-Élysée 75008 Paris, France, registered with the Trade and Companies Register under number 908 475 676 RCS Lyon – email: contact@impulseeparis.com, intra-community VAT number: FR95908475676 (hereinafter “IMPULSEE PARIS”), acts as data controller to collect and process personal data concerning you (hereinafter, your “Data”).

The information provided by IMPULSEE PARIS in this privacy policy is intended to help you understand:
• the personal data we collect and process. In practice, this includes the data we collect directly from you,
• the reasons why we collect your personal data, i.e. the objectives pursued when collecting this data.

The provisions of Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation or “GDPR”) and those of Law No. 78-18 of 6 January 1978 relating to information technology, files and freedoms, as amended (hereinafter, the “Data Protection Act”) apply to the management of your Data by IMPULSEE PARIS. The terms used in this policy have the meaning defined by the GDPR.

For any questions regarding the collection and/or processing of your Data by IMPULSEE PARIS, you can contact our Data Protection Officer by email at: contact@impulseeparis.com.

PERSONAL DATA PROTECTION POLICY

  1. Conditions of Data Collection
    The website www.impulseeparis.com and the associated mobile applications (together the “Site”) are managed by IMPULSEE PARIS and allow your Data to be collected.
    IMPULSEE PARIS’s Customer Service may also collect and process your Data when you contact it for any request (via the Site, by telephone, by mail or via social networks).
  2. Children’s Data
    Protecting the safety and privacy of children is of the utmost importance to IMPULSEE PARIS. We do not knowingly collect or use Data from minors in accordance with applicable local laws. If you are under the minimum age required, please do not submit any Data without the explicit consent of your parents or guardian. If you believe that we have collected Data from a minor without that consent, please contact us at contact@impulseeparis.com so that we can delete this information.
  3. Data collected
    The Data concerning you collected via the Site and during your interactions with our Customer Service mainly include, depending on the services provided by IMPULSEE PARIS (as well as your choices and the settings of your device regarding cookies and other trackers):
    • Identification and contact data: your title, first name, last name, company name, language and country of interaction, your email address, postal address, delivery address, landline and mobile telephone numbers, your contact preferences,
    • Payment data: your bank details (we inform you that all payment transactions are secured by the receiving bank and that we do not store any bank card numbers), information relating to your purchases, orders, returns, etc.,
    • Connection data (such as your username and password), geolocation (only with your consent) and browsing data (for example, if you use the “find a store” service),
    • Commercial data such as your recent purchases, your preferences and interests,
    • Personal preferences: this includes your list wishes, your marketing and cookie preferences,
    • Additional personal information such as your date of birth, contact preferences, etc.

When we ask you to provide personal data to access a feature, some information is mandatory because it is necessary to allow you to access that feature (for example, we need your postal address to deliver a package to you). It is essential that the personal information shared about you is correct and up to date. We therefore encourage you to update your data if it changes.We do not process any personal data considered to be “sensitive” (such as racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the personal data regulations. We undertake not to transfer your data to third parties, except for the exceptions mentioned in Article 5.

If you wish to communicate with IMPULSEE PARIS staff via instant messaging, please note that we cannot guarantee the confidentiality and security of your Personal Data or any other information exchanged through this means. The companies providing these services are responsible for their own data protection policies. In this context, the processing of your Data is beyond the control of IMPULSEE PARIS: we therefore decline any liability in this regard.

Data obtained via cookies:
Cookies are small text files containing information that are downloaded to your computer or mobile device when you visit a site or application. They allow your device to be recognized when you navigate between different pages or return to a site you have already visited. Cookies are widely used to improve the functioning of platforms and provide information to site owners. Subject to your consent, we use cookies and other similar technologies to facilitate your navigation on our Site by adapting it to your equipment and to offer you products corresponding to your purchasing habits.

Cookies collect several types of data:
• Usage Data: This information includes the products and services you have purchased from us and your use of our Site,
• Technical Data: This information includes your IP address, browser type and version, location and time zone setting, browser add-on, operating system and platform, and other technical data about your device,
• Information about your visit, including URLs and clickstreams through our Site (including date and time), products you viewed or searched for, page response times, download errors, time spent on pages, page interaction (such as clicks and mouse movements), and how you browse away from pages.

Data obtained via IP addresses:
The information collected comes from your mobile device or computer and includes your IP address, operating system, browser type and connection times. This data is used for internal reporting purposes, to improve our understanding of our customers and prospects. It may be shared with advertisers or other companies, only in an anonymized form.

This Data is collected:
• either on the basis of your consent,
• or to execute your orders, on the basis of a contract,
• or to respond to a legitimate interest of IMPULSEE PARIS (such as the development of its activity or the fight against fraud and counterfeiting).

  1. Purposes of collecting your Data

By choosing to use our site, you consent to IMPULSEE PARIS collecting, using and disclosing information about you, including personal and financial data, in accordance with the terms set out in our Privacy Policy. If these terms or their modifications do not suit you, we invite you to leave the site and not to purchase IMPULSEE PARIS products presented here.

IMPULSEE PARIS may also collect personal information when you communicate with one of our advisors.

If you interact with IMPULSEE PARIS via social networks or other third-party services, we will collect the information you have provided on these platforms.

The collection of your personal data is done on the basis of your explicit consent, because they are necessary for the execution of your orders (execution of a contract), or because they meet a legitimate interest of IMPULSEE PARIS (such as fraud prevention).

Our ambition is to constantly improve your customer experience by offering you tailor-made services and offers, adapted to your expectations, based on an in-depth understanding of your preferences.

Thus, your data is collected and/or processed in particular for the following purposes:

  • Respond to your requests for information via the “Contact” form on our site.
  • Allow you to create a personal space “Your account” to make online purchases.
  • To inform you about our offers, products, news and events (newsletters, invitations to private sales, etc.), subject to your consent.
  • Analyze your purchasing habits and preferences to provide you with personalized recommendations.
  • Manage your orders, their delivery and the guarantees of IMPULSEE PARIS products.
  • Ensure the security of online transactions and prevent fraud (see our General Conditions of Sale for more details).
  • Optimize and personalize customer relations, particularly for the management of complaints and after-sales service for IMPULSEE PARIS.
  • Save your contact details and preferences to improve your browsing experience on the site.
  • Manage advertising retargeting devices to provide you with targeted advertising.
  • Access your purchase history on our site.
  • Organize private sales and other events: your data may be processed to promote our products and activities. IMPULSEE PARIS uses your contact details to keep you informed of news, select guests to events based on your relationships with us and your purchase history.
  • Carry out statistics, segmentations and marketing analyses after your visits to the site to send you personalized messages.
  • Share your data with our business partners, including those operating department stores where our points of sale are located, subject to your consent.
  • Allow you to create and manage a product list (wishlist) on the site.
  • Register for competitions organized by IMPULSEE PARIS in our points of sale or on social networks.
  • Improve the functioning of the site.
  • Detect possible fraud.
  • Analyze site traffic.
  • Manage and respond to repair requests and provide after-sales services.

The information that is essential for IMPULSEE PARIS to achieve the above objectives is marked with an asterisk on the various pages of the site. If you do not fill in these mandatory fields, IMPULSEE PARIS will not be able to process your requests or provide you with the required products and services. The other information is optional and helps us to know you better and improve our communications and services.

  1. Recipients of your Data

Your personal data is processed by IMPULSEE PARIS.

As part of our services, IMPULSEE PARIS may transmit or give access to your data for technical, logistical or commercial reasons to the following categories of recipients:

  • The service providers responsible for the development, hosting and maintenance of the site.
  • Companies performing security testing on the site.
  • The service providers responsible for sending news (newsletters, invitations and other communications) from IMPULSEE PARIS.
  • Companies specializing in marketing analysis and segmentation.
  • Providers of statistical analysis solutions for cookies and tracers.
  • Media agencies managing the performance of IMPULSEE PARIS campaigns.
  • Providers responsible for targeted advertising campaigns, including social media providers.
  • The companies operating the department stores where our points of sale are located, who may request the sharing of your data for their own activities, with your consent. These companies then process your data according to their own data protection policies. They define their own purposes and means of processing and are responsible for the management of this data. IMPULSEE PARIS cannot be held responsible for the conditions of processing of your data by these companies.
  • Business partners involved in the organization of IMPULSEE PARIS private sales. The management of invitations to these events may also be entrusted to partners. We could then use their services to manage the sending of invitations and carry out reconciliations between our customer database and theirs, in order to determine the most appropriate channel to inform you of sales and avoid multiple invitations for the same event. These partners must respect confidentiality obligations when they process your data on behalf of IMPULSEE PARIS. However, if you access their services directly, for example by registering on a private sales platform, your data will be processed according to their privacy policy, which you should consult.

To manage your orders, certain IMPULSEE PARIS service providers who receive your data may act as data controllers, such as delivery logistics services or those responsible for payment and fraud management.

In this case, the processing of your data will be governed by the data protection policies of these service providers, which IMPULSEE PARIS can provide to you upon request or which you can obtain by contacting them directly. The rights you have under the applicable regulations on the protection of personal data must be exercised directly with these service providers.

Finally, IMPULSEE PARIS may be required to communicate your data to third parties when this is required by law, regulation or a court decision, or if it is necessary to protect and defend its rights. Apart from these cases, your data will not be transferred or accessible to any third party, except in the event of a restructuring of IMPULSEE PARIS, including the total or partial transfer of assets, merger, absorption, acquisition, demerger, and more generally any reorganization operation, while ensuring that adequate security and confidentiality measures are put in place.

three (3) to five (5) years, depending on the severity of the situation.

The Identification Data that you provide to us, with your consent, for the purposes of sending newsletters and other communications from IMPULSEE PARIS, will be kept for three (3) years from their collection or from your last contact (for example, following a request for documentation or a click on a link in an e-mail; opening an e-mail is not considered as a contact).

Your customer account on our Site will remain active until you choose to close it and continue to make purchases. In the event of prolonged inactivity for three (3) years, this account will be deactivated.

At the end of this period, IMPULSEE PARIS may contact you again to find out whether you wish to (i) continue to receive our newsletters and other communications and/or (ii) keep your customer account on the Site. Your Data will also be deleted within a maximum of two (2) working days following your unsubscribe request.

In any case, you have the possibility to close your account and/or unsubscribe from newsletters at any time. To do this, you can contact our customer service by email at contact@impulseeparis.com or by clicking on the unsubscribe link present in each newsletter. You can also fill out the “”Contact”” form on our Site to exercise this right, as well as consult the dedicated section in our Frequently Asked Questions.

Finally, the connection logs collected, subject to your agreement, within the framework of cookies and other trackers on our Site, will be kept in accordance with the regulations in force for a period not exceeding thirteen (13) months. For more details, please consult our cookie policy.

  1. Security and confidentiality of your Data

IMPULSEE PARIS has implemented appropriate technical and organizational measures, in accordance with industry standards, to guarantee the confidentiality and security of your Personal Data.

IMPULSEE PARIS’s computer systems benefit from physical and software protection in accordance with best practices. Physical and electronic backup procedures for the data collected on our Site are implemented in accordance with French legislation on the protection of personal data and market standards.

IMPULSEE PARIS employees who, due to their duties, have access to your Personal Data are bound by strict confidentiality obligations.

All financial information you provide on our Site is stored in the secure system of the financial institution chosen by IMPULSEE PARIS. Transactions carried out on the Site are protected by an SSL encryption process.

However, it is important to note that no data transmission over the Internet can be completely secure, and any information communicated online can potentially be intercepted and used by unauthorized third parties.

IMPULSEE PARIS strives to implement all necessary measures to preserve the confidentiality and security of your Data and to prevent it from being altered, damaged or destroyed, or from being accessed by an unauthorized third party. IMPULSEE PARIS also ensures that its subcontractors comply with the same security, technical and organizational guarantees.

Where we ask you to choose a password to access certain parts of our Site, you are responsible for selecting a secure password and keeping it confidential. We therefore recommend that you choose a unique password and do not share it.

We advise you to only connect to secure networks, preferably private ones, and to remain vigilant about the risks associated with public Wi-Fi networks.

If you receive an email claiming to be from IMPULSEE PARIS asking you to provide personal information, please do not respond and forward this email to us so that we can take the necessary measures.

All our service providers operate within the European Economic Area (EEA) and must therefore comply with the same legislation as us. If some service providers are located outside this area, we want to assure you that the transfer of your data will be carried out carefully, by signing appropriate contractual clauses with each of them in accordance with the provisions of the General Data Protection Regulation 2016/679.

  1. Changes and updates to the Personal Data Protection Policy

By using our Site, you consent to the collection, use and disclosure of your Personal Data as described in this Privacy Policy.

IMPULSEE PARIS reserves the right to modify and update this Policy at any time. If we wish to use your personal data in a manner different from that indicated in the Policy in effect at the time of collection, these changes will be published in a new version of this Privacy Policy. If we intend to disclose Personal Data to third parties or subsidiaries in a manner not provided for in this Policy, IMPULSEE PARIS will inform you in writing in advance and will give you the opportunity to refuse this new use or disclosure of your Personal Data.

As changes may occur in the Personal Data Protection Policy, we encourage you to regularly consult the “Privacy Policy” section.

  1. Rights of individuals over the data collected

In accordance with current regulations, you have the following rights:

  • Withdrawal of consent : You may withdraw your consent at any time for any processing of personal data based on that consent, without affecting the lawfulness of processing carried out before such withdrawal.
  • Access : You can request confirmation as to whether we are processing your personal data and, if so, inform you of the characteristics of this processing, allow you to access this data and provide you with a copy.
  • Rectification : You may request the correction or completion of inaccurate or incomplete personal data.
  • Erasure : You may request the erasure of your personal data in certain cases, for example when it is no longer necessary for the purposes for which it was collected, if you have withdrawn your consent, or if you object to its processing. We are not required to comply with your request if the processing of your data is necessary to comply with a legal obligation or for the establishment, exercise or defense of legal claims.
  • Restriction : You can request the limitation of the processing of your personal data, that is, to keep them without using them, when the accuracy of the data is contested, or when you do not want them to be erased despite unlawful processing, or if they are necessary to establish, exercise or defend legal rights.
  • Portability : You have the right to request that your personal data be provided in a structured, commonly used and machine-readable format, or that such data be transferred directly to another controller, if the processing is based on your consent or on the performance of a contract with you, and if it is carried out by automated means.
  • Digital legislation : You can define general or specific guidelines regarding the fate of your personal data after your death.

You also have the right to object:

  • For reasons relating to your personal situation, to any processing based on the legitimate interest of IMPULSEE PARIS. If you object, we must stop this processing, unless we can prove that there are legitimate and compelling reasons to continue the processing which prevail over your interests.
  • To processing for commercial prospecting purposes. In this regard, you may at any time request to no longer receive communications regarding our offers, products, news and events by using the unsubscribe link provided in each email.

These rights can be exercised directly with IMPULSEE PARIS by e-mail

You also have the right to object:

  • For reasons related to your personal situation, to processing based on the legitimate interest of IMPULSEE PARIS. If you exercise this right, we are required to stop this processing, unless we can prove the existence of legitimate and compelling reasons justifying the processing of your data, which prevail over your interests, rights and freedoms, or if we must process the data to establish, exercise or defend a legal right.
  • To processing carried out for commercial prospecting purposes. In this case, you can at any time request to no longer receive our communications concerning our offers, products, news and events by using the unsubscribe link included in each email we send you.

These rights can be exercised directly with IMPULSEE PARIS by email at contact@impulseeparis.com. Proof of identity may be required.

Given that IMPULSEE PARIS may be required to collect your telephone data, you also have the right to register on the Bloctel telephone canvassing opt-out list (via the website http://www.bloctel.gouv.fr/ ). Please note that IMPULSEE PARIS may continue to use your telephone number for purposes other than marketing (for example, to ensure that your order is delivered).

If necessary, you must ensure that you provide IMPULSEE PARIS with updates or changes to your information, including your postal and/or email address, in order to allow your orders to be shipped to the correct address and to contact you if necessary. IMPULSEE PARIS may also retain copies of communications with users of the Site and any responses to questions or comments sent by our Customer Service for archiving purposes.

Your consent

Your consent must be expressed clearly and unambiguously when you agree to receive our communications (for example, through newsletters):

  • We inform you of the use we will make of your data and the type of communication you will receive.
  • You must check a box confirming your consent to subscribe to these communications.
  • For minors under 16 years of age, consent must be obtained from the holder of parental authority. In France, for children under 15 years of age, the joint consent of the child and the holder of parental authority is required.
  • You can withdraw your consent at any time.

You can withdraw your consent at any time.
You may unsubscribe from email marketing communications at any time by sending an email to contact@impulseeparis.com or by clicking on the “unsubscribe” link in IMPULSEE PARIS marketing emails.

Share on social networks

You may share certain information or content (product sheet, etc.) present on the Site via social networks. By clicking on the icons of each network, the content can be published on the site of the social network concerned.

Your publication will then be governed by the terms of use of the social network you have selected. The content exported from our Site to social networks is done so under your sole responsibility. IMPULSEE PARIS cannot be held responsible in any way for the use, operation or actions of said networks as soon as the content is exported from the Site.

Contact us

For any questions regarding the Privacy Policy and IMPULSEE PARIS’s practices regarding the protection of personal data, do not hesitate to contact us on our Site via the “”Contact”” section or by e-mail at contact@impulseeparis.com.

Applicable law – Disputes

This Privacy Policy is governed by and construed in accordance with French law.

The French courts are competent to deal with any dispute relating to the Site, except for exceptions provided for by special jurisdiction rules, in particular in the event of a dispute with a consumer.

You have the right to lodge a complaint with any competent supervisory authority, such as the one in the Member State of your habitual residence, place of work or regarding an alleged infringement of the GDPR, regarding any complaint relating to the way in which IMPULSEE PARIS collects and processes your data. In France, the competent supervisory authority is the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07, for any complaint regarding the collection and processing of your data by IMPULSEE PARIS.

COOKIE POLICY

  1. General information

Browsing the IMPULSEE PARIS Site results in the deposit of cookies.

Cookies are small text files that can be saved on the hard drive of your device (computer, tablet, smartphone, etc.) when you consult an online service via your browser.

These cookies collect a certain amount of data about your browsing (for example, the date, time, number of visits, source of arrival, preferences). When you connect to our Site, and subject to your choices, IMPULSEE PARIS may install cookies on your terminal.

The deposit of certain cookies requires your prior consent. Thus, as soon as you arrive on our Site, an information banner informs you of the use of this technology and, by clicking on “”Accept cookies””, you consent to the deposit of these cookies on your terminal.

IMPULSEE PARIS uses cookies to:

  • Personalize your browsing on our Site in order to offer you a better service: the deposit of cookies allows IMPULSEE PARIS to memorize your browsing choices, to recognize you during your next visits, and to apply your preference and/or personalized settings (such as the chosen language, the type of browser used), to retain the information from a form that you filled out during your registration or your previous visit, or to access your user account.
  • Analyze the activity of our Site, in particular by establishing visit statistics: the deposit of cookies allows IMPULSEE PARIS to obtain information on the traffic of its Site and thus to measure its performance.
  • Provide you with sharing buttons via social networks: if you click on one of them, other cookies may be placed by these sites on your device. These cookies are governed by the data protection policy of each social network. IMPULSEE PARIS therefore has no control over their placement.
  • Carry out advertising targeting operations: the deposit of cookies allows IMPULSEE PARIS to offer you targeted advertising based on your interests.

Cookies are stored for a maximum period of twelve (12) months. This period will not be extended by your new visits.

  1. Cookie settings

List of cookies

Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to improve it.

Functional Cookies
These cookies enhance and personalise the functionality of the site. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

2.2 Cookie consent settings
You also have the option to manage the deposit of cookies via your browser settings. This setting may affect your Internet browsing and your conditions of access to certain services requiring the use of cookies.